How It Works
If the doctor determines it is necessary during the online consultation, we will switch to a "home visit" to your place of residence (within Tokyo's 23 wards), so please feel free to consult us.
Before Treatment
STEP1
Go to the reservation form from “Book a Consultation.”
STEP2
Enter your symptoms and required personal details.
STEP3
Your reservation is confirmed when the waiting time is displayed.
During and After Treatment
STEP1
Join the consultation when your turn begins.
STEP2
Have your consultation with a doctor.
STEP3
Receive your prescription and complete payment.
STEP3
Doctor visits your accommodation to provide medical care.
STEP4
Complete payment after consultation.
STEP1
Join the consultation when your turn begins.
STEP2
Have your consultation with a doctor.
STEP3
If no house call needed
Receive your prescription and complete payment.
STEP3
If house call needed
Doctor visits your accommodation to provide medical care.
STEP4
If house call needed
Complete payment after consultation.
FAQ
Q.
Can I receive an online consultation for my first visit?
Yes. Online consultations are available for first time patients.
Q.
When can I request a house call?
House calls are available upon request at any time.
All consultations start online, and you can discuss with the doctor whether a house call is appropriate.
