Current waiting time is
10
min
Fixed Fee: JPY43,000 / Multilingual Support
Travel Insurance Documents Included
Today (---) ▶︎ 7 p.m. to midnight
Available for travelers currently in Japan.
Feeling unwell in Japan can be overwhelming
— especially at night or when you don’t speak Japanese.
Tokyo Health Concierge helps travelers access multilingual medical support safely from their hotel.
Online consultations are available 24/7. You can speak with a doctor within minutes.
Insurance documents included. Your personal concierge supports you in your language until everything is arranged.
Your prescription ready nearby — consult from your room, pickup at your doorstep.
Online Consultation
JPY 43,000
Fixed fee. No additional charges.
Medical documentation for insurance claims is included in the service.
Before Treatment
Go to the reservation form from "Book a Consultation."
We’ll send you a medical questionnaire link via WhatsApp or email.
Once a doctor reviews your information, we will send you the consultation time and online consultation link.
During & After Treatment
Join the consultation when your turn begins.
Have your consultation with a doctor.
After your consultation, we’ll coordinate pickup instructions at a nearby pharmacy, guide you through the next steps, and process payment securely.
Trusted by travelers from around the world.
🇺🇸 USA
★★★★★
"Fast online consultation and easy pharmacy coordination."
I forgot my regular medication while traveling in Japan and wasn’t sure how to get help. The doctor responded quickly online, and the team coordinated everything smoothly with a nearby pharmacy. I was able to pick up my medication without stress.
🇦🇺 Australia
★★★★★
"Insurance claim documents were ready the same night."
I needed medical documents for my travel insurance claim while visiting Japan. Tokyo Health Concierge provided the medical certificate, receipt, and consultation summary quickly and professionally, which made the reimbursement process much easier.
🇸🇬 Singapore
★★★★★
"So reassuring in a foreign country."
The doctor explained everything clearly, and the support team assisted me step by step. I felt comfortable navigating care in Japan thanks to their multilingual support.
🇲🇽 Mexico
★★★★★
"Clear Spanish communication."
They responded quickly and explained the process in Spanish. I appreciated how organized and professional the entire experience felt.
More traveler stories
New reviews will be added soon.
Dr. Yuma Hiraoka
Internal Medicine / Emergency
General Surgery
Dr. Ken Sakurai
Internal Medicine / Emergency
General Surgery
Dr. Takahiro Oguchi
Internal Medicine / Emergency
General Surgery
Dr. Mao Sato
Internal Medicine / Emergency
General Surgery
Dr. Masatsugu Karashima
Internal Medicine / Emergency
General Surgery
Dr. Haruki Yoshida
Internal Medicine / Emergency
General Surgery
Expanding Our Team
Additional specialists joining soon.
Our doctors are licensed in Japan.
Online consultations are provided in accordance with Japanese medical regulations.
Q.
Can I receive an online consultation for my first visit?
Yes. Online consultations are available for first time patients.
